See What Some Homeless Service Workers Said About the Workforce

The National Alliance to End Homelessness (NAEH) has prepared a report titled Working in Homeless Services: A Survey of the Field. It summarizes key findings from a 2023 survey of homeless service workers conducted by the Homelessness Research Institute at NAEH and reveals insights on the motivations of the workforce to participate in this mission.

It also details the personal and professional challenges common in this field of work, as well as the staffing issues that contribute to the pressures, and the collective impacts on the work to end homelessness.


The 300+ organizations in Citygate Network membership seek to move people in desperate situations and destitute conditions (i.e., hungry, homeless, abused, and addicted) from human suffering to human flourishing through the process of gospel-powered life transformation. If you or someone you love is in need of Christ-centered compassion and care, please visit our member locator page today to find a mission near you.

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